Shipping policy

Due to the widespread of COVID-19 globally, we expect major domestic and international delivery delays due to insufficient air freight capacity and government restrictions. Carriers are still working actively to deliver but there may still be service impacts in your area.

International orders may be subject to import taxes and/or customs duties by your country's customs department upon arrival. Note, Dose of Colors is not responsible for any customs or duty fees, nor will be reimbursed. Please contact your local customs office for more information.

Please Note: Your order may encounter unforeseen delays in arriving due to Australia Post, UPS & FEDEX seeing offices and plants closing due to the COVID-19 pandemic. We apologize for any inconvenience this may cause. 

These are estimated transit times given to us by shipping couriers however, they are not guaranteed. Orders typically arrive as scheduled, Vital Laboratories LLC is not responsible for shipping deliveries/delays due to customs or transfers from local carriers in your country, and delays once the package leaves our warehouse.

Selected Countries are excluded from free shipping. 

Most in-stock items ship within 24-48 hours of ordering; however, during special events order processing can take 5-7 business days. When your order ships, you’ll get an email with a tracking link. Tracking information can take 24-48 hours to update.

*Please keep in mind we are not responsible for lost, stolen, misplaced or delayed shipments. Customers will need to open a case with shipping courier to open an investigation.